Privacy Policy

1. Introduction

Welcome to Little Chats ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Little Chats: Ask Your Child.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you sign in with Apple or Google, we receive your email address and name (optional).
• Child Profiles: Names, ages, and interests of children you create profiles for. This information stays on your device and is synced to your personal account.
• Subscription Information: Payment is processed by Apple through the App Store. We do not collect or store your payment information.

2.2 Information Collected Automatically

• Usage Data: How you interact with the app (features used, questions viewed).
• Device Information: Device type, operating system, and app version.
• Analytics: Anonymous analytics data to improve the app experience.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Little Chats service
• Personalize question recommendations based on children's ages and interests
• Process your subscription and manage your account
• Send you important updates about the app
• Analyze usage patterns to improve the app experience

4. Children's Privacy (COPPA Compliance)

Little Chats is designed for parents and caregivers to use with their children. We do not knowingly collect personal information directly from children under 13. All child profile information is provided by the parent/caregiver and stored on their account. The app does not:

• Allow children to create their own accounts
• Collect data directly from children
• Share children's information with third parties for advertising
• Allow children to make purchases

5. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third-party vendors who assist us in providing the service (e.g., Firebase for authentication, OpenAI for AI-generated questions).
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information or children's information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Export your data in a portable format
• Opt-out of certain data processing activities

To exercise these rights, please contact us at littlechats-contact@lumiostudio.co.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can delete your account at any time through the app settings or by contacting us. Upon account deletion, we will delete or anonymize your personal information within 30 days.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, where data protection laws may differ. By using the app, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: